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GDPR Compliance Statement

Last updated: August 4, 2026

Our Commitment to Data Protection

canyon-bison is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable data protection laws.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for specific purposes, such as sending marketing communications.
  • Contract: Processing is necessary for the performance of a contract with you, such as booking travel services.
  • Legal Obligation: Processing is necessary for compliance with legal obligations, such as maintaining records for tax purposes.
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests.

Your Rights Under GDPR

Under the GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two further months where necessary, taking into account the complexity and number of requests.

Data Protection Officer

We have appointed a Data Protection Officer who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice or how we handle your personal data, please contact our Data Protection Officer at [email protected].

International Data Transfers

Your information may be transferred to and maintained on servers or databases located outside your state, province, country, or other governmental jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there. Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk

Contact Information

If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us:

canyon-bison
47 Division Street
Sheffield S1 4GE
United Kingdom
[email protected]

canyon-bison

Creating extraordinary travel experiences since 2012.

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